LibGuides: Business: Business Communication

Business Communication Resources

Effective Business Communication Skills
Interpersonal Skills
From the Counseling Center at North Carolina State University, this resource includes examples of interpersonal skills and a self-assessment to evaluate your own interpersonal skills.

Practical Business Communication by Emma-Sue Prince
Call Number: HF5718 .P75

This hands-on book will equip your students with the tools needed to be effective communicators in the workplace. It increases students' awareness and understanding of how their brain works and how it interprets information, thereby helping them to process information more effectively and create stronger relationships and networks.
The Interpersonal Communication Playbook by Teri Kwal Gamble; Michael W. Gamble
Call Number: HM1166 .G367

Offering an array of communication settings for readers to practice skills, this text makes it easy to see how relevant theory can be applied to develop and maintain healthy relationships with family, friends, romantic partners, and coworkers.

Effective Business Letters (Emily Post Institute)
Instructions for composing a professional business letter.
Writing the Basic Business Letter (Purdue OWL)
This resource from the Online Writing Lab at Purdue University outlines the parts of a basic business letter and how to write and format each part.
Business Writing Essentials (GCFGlobal)
An overview on a broad range of topics related to business writing from GCFGlobal / GCFLearnFree.org.
Professional Email Etiquette (Business Insider)
From Business Insider, 15 email etiquette rules every professional should follow.

The Only Business Writing Book You'll Ever Need by Laura Brown; Rich Karlgaard
Call Number: HF5718.3 .B765

A winning combination of how-to guide and reference work, The Only Business Writing Book You'll Ever Need addresses a wide-ranging spectrum of business communication with its straightforward seven-step method.
Business Writing Today by Natalie Canavor
Call Number: HF5718.3 .C3655 2016

This guide shows you how to use strategic writing to achieve your own immediate and long-range goals in all media, from email to resumes, blogs to proposals, tweets to video.
The Business Student's Phrase Book by Jeanne Godfrey
Call Number: HF5718.3 .G63

This compact phrase book of key business terminology is an invaluable resource for students who want to communicate their ideas, arguments and analyses with greater clarity and precision.

Résumés and CVs (Purdue OWL)
These OWL resources will help you compose effective résumés and curricula vitae (or CVs) for your job search. Other links provide information on additional job search writing, such as applications and job search letters.

How to Write a Stellar Executive Resume by Brenda Bernstein
Call Number: HF5383 .B427

A step-by-step guide that empowers readers to create an effective and stand out from the crowd as a top candidate for an executive position.
Modernize Your Resume by Wendy Enelow; Louise Kursmark
Call Number: HF5383 .E47893

This book shares the latest and most powerful writing, formatting, and design strategies that work in todays online, mobile, technology-based employment landscape.
Knock 'em Dead Resumes by Martin Yate
Call Number: HF5383 .Y38 2016

Drawing on more than thirty years of experience, bestselling author Martin Yate shows you how to write a dynamic, effective resume.

Global Business Etiquette: A Guide to International Communication and Customs by Jeanette S. Martin; Lillian H. Chaney
Call Number: HF5389 .M375 2012

This book provides the invaluable intercultural knowledge to help you make a deal, sell your product, or find a joint venture, no matter where your business takes you.
Bridging the Culture Gap: A Practical Guide to International Business Communication by Penny Carté; Chris Fox; Canning International Staff
Call Number: HF5389 .C36 2008

Packed with fascinating cases, cultural awareness scales, communication style tests and practical tips, this lively guide will help anyone to become a better communicator.
Intercultural Business Negotiations by Jean-Claude Usunier
Call Number: HD58.6 .U78

Provides a guiding framework that is both refined and contextualized and provides managers with the key skills necessary to navigate difficult negotiations where partners may differ in terms of culture, communication style, time orientation, as well as personal and professional backgrounds.
Say Anything to Anyone, Anywhere by Gayle Cotton; Alexander Kravtchenko
Call Number: HM1211 .C68

The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures.

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